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The Water Garage — Redefine. Simplify. Perform

Terms of use

Last updated: [DATE]

Draft — to be approved by TWG legal counsel. This text is a working draft prepared for review and is not yet in force. Bracketed items are to be completed by TWG.

1. About these terms

These terms govern your use of this website, operated by [Registered legal entity name], [Registered office address]. By using the site you agree to them. If you do not agree, please do not use the site. These terms are an electronic record under the Information Technology Act, 2000.

2. Product and technical information

Product descriptions, specifications, datasheets and application guidance are provided for general information. Specifications may change without notice and the suitability of any product or system depends on your feed water, operating conditions and correct installation. Please confirm requirements with TWG before ordering. Third-party brand names and trademarks belong to their owners.

3. Enquiries, quotations and orders

Prices are not published on this website. Submitting an enquiry, quote request or service booking does not create a contract. Any sale, service, AMC or supply is governed by TWG's written quotation, order confirmation or contract and its terms. Reference IDs and response-time commitments are service goals, not guarantees.

4. What you submit

You confirm that information and files you submit are accurate and that you have the right to share them. You allow TWG to use them to respond to your request. Do not upload unlawful, harmful or malicious content.

5. Acceptable use

Do not misuse the site — for example by attempting unauthorised access, interfering with its operation, scraping it in bulk, submitting spam or automated enquiries, or impersonating anyone.

6. Intellectual property

The site design, text, graphics, logos and the The Water Garage name are owned by or licensed to TWG. You may view and print pages and download documents for your own business use; any other reproduction requires our written permission.

8. Disclaimer and limitation of liability

The site is provided “as is”. To the extent permitted by law, TWG is not liable for indirect or consequential loss arising from use of the site or reliance on its content. Nothing in these terms limits liability that cannot be limited under Indian law, including under the Consumer Protection Act, 2019.

9. Governing law

These terms are governed by the laws of India. Courts at [City] have exclusive jurisdiction, subject to any rights you have under consumer protection law.

10. Grievance Officer

[Grievance Officer name], Grievance Officer, [Registered legal entity name], [Registered office address]. Email: [grievance email]. Phone: [phone].

11. Changes

We may update these terms. Continued use of the site after an update means you accept the revised terms.